Data deletion
How to ask us to delete your data, and what happens next.
For questions, refunds and data deletion, email us at [email protected].
How to ask
Email us from the email address on your account and say you want your data deleted. Our support address is at the top of this page, and in the app under Settings, then Get help. You only need to send that one email. There is nothing else to fill in.
If you signed up through a social login or an ad and never made an account, the same email works. Tell us the email address you used, and we delete the data we hold for that address.
What happens
Within 30 days we delete your account, your brands, your uploaded photos, the posts we made for you, and your chat history. Posts already published to your social accounts stay on those platforms, and you can delete them there.
We keep two things after deletion, because the law requires it: invoices and payment records (for tax law), and the minimum needed to honor the deletion itself. For example, we keep your email address on a do-not-email list, so we never email you again.
Other legal pages