Help
How can we help?
Guides to every part of Approved, from your first week to billing. You don't have to read them before you start. The app explains each step as you go.
Getting started
Your first week
How you go from your website address to your first live post, and what you do each week after that.
Your weekly routine
Reviewing your drafts
How to approve or decline each draft, and how your choices shape the drafts we make next.
Asking for things in Chat
In Chat you talk to Pip. Ask him for posts and changes in plain sentences, the way you'd text someone on your team. He makes them, shows them to you in the chat, and remembers your rules.
Answering comments, messages and reviews
Read and answer comments, messages and reviews from all your connected accounts in one place, with suggested replies ready to send.
Your numbers
See how your posts are doing across all your connected accounts.
Your content
Photos and your Library
Your own photos make the best posts. Here's how to add them and choose how we use them.
Videos and Reels
We make short videos from your own photos. You review them like any other draft.
Publishing
Connecting your accounts
Connect each platform once, and we'll post the drafts you approve to it automatically.
Your posting schedule
Choose the days and times we post the drafts you approve.
How posting works
What happens after you approve a post, up to when it's live on each platform.
Account
Your plan and billing
What your plan includes, how credits work, and how to add a brand, pause or cancel.
Can't find what you need?
Email us from the app: open Settings, then Get help. A person reads every message and replies.