approved

Account and billing

Inviting someone to help

Hand your approvals to a manager or your social media person. Invite them by email and choose what they can do. Only you can change the plan.

Last updated

Invite someone

  1. Go to Settings > Team and tap Invite.
  2. Enter their email address.
  3. Choose what they can do:
    • Admin: can manage posts, brand settings and the team. Only the owner can change the plan.
    • Reviewer: can only use Review and Calendar.
  4. Tap Send invite.

They get an email with a link that works once, for a week. They give their first name, and they're in.

Who can do what

Owner Admin Reviewer
Use Review and Calendar Yes Yes Yes
Use Chat, Library, Brand, Analytics and the rest of Settings Yes Yes No
Invite and remove people Yes Yes No
Change the plan, billing and credits Yes No No

There's one owner: the person who started the account and pays for it.

Remove someone

Go to Settings > Team and tap Remove next to their name. They lose access straight away, and the posts they approved stay as they are. The owner can't be removed.

Hand the account to someone else

That isn't possible in the app today. If you're selling the business or passing the account on, email us from the account's email address and we'll sort it out with you.

Questions

Common questions

Can my social media person approve posts without seeing billing?

Yes. Invite them as a Reviewer, and they can only use Review and Calendar. Admins can do more, but only the owner can change the plan or billing.

Can I hand the account to someone else?

Not in the app today. Email us from the account's email address and we'll sort it out with you.

What happens to someone I remove?

They lose access to your account straight away. Everything they did, like the posts they approved, stays as it is.

Still stuck? Email us at [email protected] with your website address and we'll take a look.