approved

Account and billing

Signing in and your account

There's no password to remember. Enter your email, and we send you a 6-digit code and a link that signs you in with one tap.

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Sign in

  1. Enter your email address.
  2. We email you a 6-digit code and a link. Type the code, or tap the link. Each works once, for 10 minutes.
  3. You're in, and you stay signed in on that device for months.

There's no password, so there's nothing to forget.

If the code doesn't arrive

  • Check that your email address is spelled right.
  • Look in your spam or junk folder.
  • If you've asked for several codes in a row, wait a few minutes, then try again.

Lost a phone or signed in somewhere you shouldn't be

Go to Settings > Account and tap Sign out of all other devices. Every device except the one you're using is signed out.

Change your sign-in email

  1. Go to Settings > Account and tap Change email.
  2. Enter the new address. We send a code to it, to check it's yours.
  3. Enter the code.

Your old address gets a note about the change, and your other devices are signed out.

Choose which emails you get

Go to Settings > Notifications. There are four switches, all on to begin with:

  • Drafts ready to review: your weekly drafts, and anything you asked for that's ready after you've left.
  • A post couldn't be published: right away, so you can fix it.
  • Weekly report and milestones: what went out, how many people saw it, and milestones like your 10th post.
  • Tips and reminders: occasional emails to help you get more from Approved.

Some emails always arrive, because you need them: sign-in codes, team invites, receipts and anything about your payments, and the email that tells you an account needs you to sign in again.

If you unsubscribe from a link in an email, that kind of email is switched off. Turn it back on in Settings > Notifications. See The emails we send you.

Questions

Common questions

I didn't get the code. What do I do?

Check that the email address is spelled right, and look in your spam or junk folder. If you've asked for several codes, wait a few minutes before you ask again.

Can I set a password?

No. You sign in with a code we email you, so there's no password to forget or to leak. Once you're in, you stay signed in on that device for months.

I unsubscribed by mistake. How do I get the emails back?

Open Settings, then Notifications, and turn the switch for those emails back on. Unsubscribing from a link only turns that kind of email off.

Still stuck? Email us at [email protected] with your website address and we'll take a look.