Account and billing
Credits
Your weekly drafts never use credits. Credits are for anything extra you ask for, and every plan includes 30 a month.
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What uses credits
| What you ask for | Credits |
|---|---|
| Your weekly drafts and weekly video | None, ever |
| A picture, carousel or offer post from + or Chat | 1 |
| Make 5 more drafts in Review | 1 for each draft |
| A change to a picture, or an edit to one of your photos | 1. The first 3 changes to each picture are free. |
| A video of up to 15 seconds, or a change to one | 10 |
| Words only, captions, approving, moving posts and posting | None |
Before anything uses credits, the button tells you how many. If something you asked for can't be made, you get the credits back. If you decline a draft you asked for, the credits aren't returned, because it was made.
Your monthly credits
Each business gets 30 credits a month, renewed on your billing day with each paid month of your plan, including on a yearly plan. Credits you haven't used by then don't carry over.
When you run out
Your weekly drafts keep arriving whatever your balance. For anything extra, you can:
- wait for your next 30 credits on your billing day, or
- add more: +30 credits for $19 a month, +75 credits for $39 a month or +150 credits for $69 a month.
To add more, go to Settings > Brands & plan and tap Add credits next to the business. We also offer them when you ask for something that needs more credits than you have.
If most of what you ask for is video, the Video plan is better value: it makes 5 videos a week instead of 1 video. See Videos.
Changing or removing extra credits
- You pay for extra credits today, then on the same day each month. They last until they renew.
- Moving to a bigger size happens today, and the credits you haven't used come with you. Moving to a smaller size happens when it renews.
- Removing it stops it renewing. You keep its credits until the end of the month you paid for.
- Canceling your plan also stops extra credits renewing, at the end of their own month. That date can be different from the day your plan ends.
- Pausing or removing a business ends its extra credits straight away.
For your plan's price and billing, see Your plan and what it costs. For canceling, see Canceling, pausing and refunds.