approved

Making posts and videos

Making a post

Want a post about something specific, right now? Tap +, choose what kind, say what you want in a sentence, and it's in Review in about a minute.

Last updated

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Make a post

  1. Tap + at the bottom of your screen. On a computer, click New post.
  2. Pick one of the Ideas for this week, or choose the kind of post you want:
    • Pictures: One picture, Carousel (several pictures to swipe through) or Offer (a picture that announces a deal)
    • Videos: see Videos
    • More: Copy a style, or Words only (your words on a picture in your colors)
  3. Say what you want in a sentence, if you like, for example "the new lemon loaf, on the counter in morning light". You can leave it blank and we'll choose.
  4. If the post should use one of your photos, add it.
  5. Tap Create.

A picture takes about a minute. The finished draft appears in Review, ready for you to approve like any other.

Make a post from one of your photos

Open the photo in Library and choose what to make from it: one picture, a carousel, an offer or a video. We use that exact photo.

Make your own version of a post you saw

Seen a post you love on someone else's account? Save a screenshot of it in Library, under Saved, then choose Your version. You can also use Copy a style from +.

We copy the idea and the layout. Their words, products, colors and people never carry over: your version uses your own.

What it costs

Posts you make with + use credits. A picture uses 1 credit, a video uses 10, and Words only uses none. Your weekly drafts never use credits. See Credits.

When a post couldn't be made

Sometimes we can't make what you asked for, for example when the post needs a photo of a product we don't have. When that happens:

  • A message tells you why, and you can clear it.
  • No unfinished draft appears in Review, and you get your credits back.
  • If the message asks for a photo, add the photo in Library, then make a new post with +. Adding the photo doesn't restart the old request.

You can also tell Pip in Chat what you had in mind, and he'll take it from there.

Questions

Common questions

Can I use my own photo?

Yes. Add it when you make the post, or open the photo in Library and choose what to make from it. We use that exact photo.

How long does it take?

About a minute for a picture or a carousel, and a few minutes for a video, sometimes up to about fifteen. The draft appears in Review, and we email you if you've left the app by then.

Can I copy a post I saw somewhere?

You can make your own version of it. Save a screenshot of the post under Library, then Saved, and ask for your version. We copy the idea and the layout, never their words, products, colors or people.

Does making a post use credits?

Yes. A picture uses 1 credit and a video uses 10, and Words only uses none. Your weekly drafts never use credits.

Still stuck? Email us at [email protected] with your website address and we'll take a look.