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Account and billing

Running more than one business

Run two shops, or a salon and a product line? Add each one as its own brand, with its own drafts and accounts, on the plan and bill you already have.

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Add a business

  1. Tap the name of your brand at the bottom of the menu, then Add a brand. You can also find it in Settings > Brands & plan.
  2. Enter the business's website address.
  3. We read it and set up the brand, which takes about two minutes.

Each extra brand costs $39 a month, or $468 a year on a yearly plan, from today. If you add it partway through a billing period, you only pay for the days left in it. On a monthly plan that's added to your next bill, and on a yearly plan you pay it straight away. You get one bill for everything.

Each brand is separate

Every brand has its own:

  • weekly drafts and credits
  • Calendar, Review and Chat
  • Library of photos
  • connected accounts
  • Brand page, with its own voice, look and facts

To switch between them, tap the brand's name at the bottom of the menu.

Pause a brand

In Settings > Brands & plan, tap Pause brand next to it.

  • It isn't billed while it's paused.
  • Nothing is posted, and no new drafts are made.
  • Everything you've made is kept.
  • Its accounts are disconnected straight away, and its extra credits end.

Tap Resume when you want it back, then connect its accounts again.

Pausing a brand is different from pausing billing for your whole plan. See Canceling, pausing and refunds.

Remove a brand

In Settings > Brands & plan, tap Remove next to it. If you change your mind, tap Restore within an hour. After that, its posts, drafts and everything we learned about it are erased.

You can't pause or remove your only running brand. To stop everything, see Canceling, pausing and refunds.

Questions

Common questions

Can I run two shops on one plan?

Yes. Add the second one as a brand. It costs $39 a month, or $468 a year on a yearly plan, and it's on the same bill as your first.

What happens to a paused brand's posts?

Nothing is posted and nothing is billed while it's paused, and everything you've made is kept. Its accounts are disconnected, so you'll connect them again when you resume it.

Can I get a removed brand back?

Yes, for an hour after you remove it: tap Restore in Settings. After that, it's erased for good.

Still stuck? Email us at [email protected] with your website address and we'll take a look.